Now the experts agree that the true intelligence comprises much more than traditional I.Q. For instance, research has now identified Multiple Intelligence which includes the recently invoked EQ (Emotional Intelligence). Management experts discovered that this new brain production can be used in full potential to bring about improvements and strengthening the Management techniques.

Employees skills can be improved by applying the right intelligence technique for better relationships, and real savvy to manage the stress and difficult situations at work. Modern managers tend to grasp intellectual concepts more easily and clearly to set and attain the goals of different operations of businesses.

We know remarkably little about the human mind in comparison to what we don't know about it.

There are many types of intelligence, some of the main types are IQ, EQ, EI, (emotional intelligence) and MI (Multiple Intelligence). Each has different force and degree of potential. There is no single widely accepted definition of intelligence.

Insofar as there is any majority view, 52 mainstream experts which included psychologists, business managers, bankers and academics, signed a statement published in the Wall Street Journal in Dec. 1994 contending that:

1)    Intelligence exists as a very general mental capability involving ability to reason, plan, solve problem, comprehend complex ideas, learn quickly and innovate from experience.

2)    IQ tests can be conducted non-verbally and can b e applied where language skills are weak.

3)    Intelligence quotients are more strongly related than any other measurable human trait to education economic, occupation and social outcomes.

4)    Environment has a strong effect in boosting intelligence.

5)    Individuals are not born with an unchangeable IQ, but it gradually stabilizes during the working and can be improved through conducive work environment.

Intelligence is often a factor in job selection or promotion. This applies especially when recruitments involve psychometrics tests. At the same time different interviewers will have inevitably their own ideas about intelligence and how to spot it. Or they will have opinions about what kind of intelligence is needed for a particular job or to match their particular company culture.

Prof Howard Gardner of Harvard University has identified the idea of MI (Multiple Intelligence) which can be applied and put to test in verbal linguistic capability, logical approach, visual spatial, bodily kinesthetic postures, casual and carefree characteristics and most importantly interpersonal and intra-personal relationship in offices.

The biggest thing to strike the management experts is EQ or Emotional quotient which has five broad domains, knowing and managing one's own emotions and adjusting with the co-workers or colleagues, motivating yourself and handling relationships by evolving equal and cordial feeling to avoid stress and unpleasantness around the workplace. EQ has taken a strong foothold in management and is proving to be a saleable product to businesses. People and skills, we know, are all important within organizations and teams. They also figure high in sensitive areas such a leadership and human resources management. So it is no surprise that Emotional intelligence/tolerance has been welcomed as an approach to doing what empowerment, re-engineering, succession planing and decades of management panaceas have failed to do.

Different studies have proved that the most valued and productive staff are those who display emotional intelligence, and do not necessarily have a high IQ. This includes engineers, accountants and various professionals as well as sales people.

The real problems of business invariably involve people rather than machines, and emotions  rather than logic and procedures. EQ, which readily learnable, is a powerful management development tool that will take a manager much further than IQ type knowledge.

Interpersonal Intelligence concerns the social aspect: It involves understanding others, social relationship and relationship knowhow. This can be improved by getting more sensitive to the feelings of other people, by being good listener, by grasping how people react to certain management decision. To read other people's emotions one should try to understand their body language, voice tone as well as their words.

Intrapersonal Intelligence: Centres round knowing yourself, knowing what you want, the self knowledge of personal goals and purposes, knowing what is important, the self knowledge of personal values.

Think Laterally: In order to attain or improve upon the superb emotional intelligence, the best method discovered by experts so far is a Lateral Thinking which requires some discipline and for that some common-sense principles can apply. For instance:Go for Speed: Your intuitive mind works very fast. You must respond to its speed by applying your thinking assertively.

Don't Criticise: Criticism is important but there is a time and place for criticism which you may choose but after some evaluation of pros and cons.

Don't Discard: An idea at the spurt of moment can be of more value than many hours of hard thinking. Do not undervalue any idea because it came from a less important person or it came easily.

Don't Conform: Be different in your approach. One should recreate his/her mental world to make more sense to extend world. Creative nonconformity reflects the way we are made as we are all uniquely different. Do not take outside or existing ideas as the last world. This thinking will never outsmart the business competitors.

Don't go too far: Once you start to think about implementation problems downsides and obstacles would blur your vision. Therefore a step by step action will be more suitable. Take one step at a time and don't get bogged down with too much detail. Here one must apply to lateral thinking before embarking on the best course of action.

Ask Lots of Questions: Allow as many questions as possible to eliminate all possible doubts. Some questions may seem stupid or illogical but by sifting through these apparently silly questions, the solution of the problem can be sifted through. Asking question is not the sign of what you don't know, but of what you believe you can know. There are no wrong questions, but plenty that go unasked. This situation is also known in management as "Brain Storming".Believe in Yourselves: Self belief underlines any sort of worthwhile achievements. There is always a way to achieving something. There is always a better way. These presuppositions are valuable to keep you in creative and productive mood.

The above rules are very simple to get out of confusion or half hearted convictions in any business decision. The above may lead to provoke your brain to come up with creative ideas enabling you to maintain a smooth interpersonal and intrapersonal relationships in any given situation.